All rides are FREE through Sept 15, 2024. No promo code needed.

SARTA Connect works around your schedule and brings the public transit stop closer to you. Hop on board now!

Try SARTA Connect for FREE until 09/15/24.

No promo code needed, just download, book & ride!

Get a ride in minutes anywhere in the orange on-demand zone or schedule a ride in advance in our blue pre-booked zone.  Finding a ride has never been easier.

SARTA Connect is the Massillon & Navarre area's new public transportation service. When you’re ready to go, book a shared ride straight from your phone, or pre-book rides up to 3 days in advance. Commute, run errands, or get just about anywhere you need quickly and efficiently.

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Price:

$1.50 per ride.

Free for children under 5.

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Service hours: 

Monday to Saturday 6:00am - 9:45pm

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Easy ways to pay:

We accept credit and debit cards.  No cash accepted on board.

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Accessibility:

Wheelchair accessible vehicles are available.

3 easy steps to get on board in no time.

Download the SARTA Connect app from your preferred app store and follow the simple signup steps.

Enter your pickup and dropoff address. Choose the ride that works for you by tapping Book This Ride.  

Check the app to see your designated pickup point. It may be a short walk away, but it helps to cut down on detours and make your journey faster!

*Tap the accessibility icon in your profile to be able to request wheelchair vehicles.

Any questions? Call us at 330-756-1729 or email us at support-sarta@ridewithvia.com

Predictable earnings, flexible schedule. Earn up to $22/hour while driving with Via. Ready to join our global community of Driver Partners?

Why do I have to walk to meet my ride?

What do the vehicles look like?

What are points of interest in the app?

How do I request a wheelchair accessible vehicle (WAV)?

Can I bring someone with me?

Can I bring a service animal or pet?

Can I prebook a ride?

Can I book rides without a smartphone?

How do I update my account information (phone number, name)?

How do I reset my password?

How do I add favorite addresses?

How do I delete my account?

Can I edit my pickup or dropoff location?

Why can't I request a ride?

How do I know where and when to meet my driver?

What should I do if my driver leaves without me?

How do I cancel my ride?

How do I report an item I left behind in the vehicle?

Can I leave feedback for my driver?

How do I report a complaint?

How do I pay for my rides?

How do I add or edit a payment method?

Do I tip the driver?

Why do I see a pending charge?

How can I dispute a no-show charge?

Are there any discounts available?

How do I apply a promo code?

Zero tolerance policy

Anti-discrimination policy

Cigarette policy

Eating & drinking policy

Phone call policy

Luggage policy

Age policy

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