WE'VE EXPANDED! Access parts of Beverly & Danvers for the same low price.

Salem skipper is the on demand transportation service that public transit and rideshare combined.

Get around for $2 or less with Salem Skipper.

Download Salem Skipper for affordable, convenient, on-demand rides in Salem, Mass

Salem Skipper is a shared ride service that gets you anywhere you need to go in Salem, plus parts of Beverly and Danvers.

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Download Salem Skipper for iOS and Android

★★★★★


"I love this service! It saves me so much money and I am able to easily get across Salem."

– Marijana, Salem Skipper rider

Like a shared taxi, but better.

Get on-demand, convenient and affordable rides anywhere in Salem, parts of Beverly and Danvers including Salem State University, the MBTA Commuter Rail, and North Shore Medical Center.

Get around anywhere in Salem, Massachusetts easily and affordably with Salem Skipper
Download now

Salem Skipper is the area's on-demand public transportation shared van service. When you’re ready to go, book a shared ride straight from your phone and get picked up in a sleek, comfortable vehicle. You'll be matched with riders going in the same direction as you. Commute, explore the sights, or get just about anywhere you need for way less.

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Price:

$2 per ride before 7pm

$3 per ride after 7pm

Additional passengers ride for $1 each 

(maximum 2 additional passengers) 


Senior citizens, disabled riders, middle and high school students ride for $1 each.

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Service hours: 

Salem

  • Monday to Thursday 7am - 10pm 
  • Friday 7am - midnight
  • Saturday 10am - midnight
  • Sunday 10am - 8pm

Beverly and Danvers

  • Monday to Friday 7am - 7pm

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Easy ways to pay:

Credit or debit card only.

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Accessibility:

Wheelchair accessible vehicles are available.

How to ride Salem Skipper.

3 easy steps to get on board in no time.

Download Salem Skipper for easy and affordable access around Salem Massachusetts
Book an affordable on-demand ride around Salem and pay less than Uber or Lyft
Efficient routing helps you arrive quickly to your destination in our shared ride app

1. Create an account

2. Book a ride.

3. Meet your driver.

Download the Salem Skipper app from your preferred app store and follow the simple signup steps.

Enter your pickup and dropoff address. Choose the ride that works for you by tapping Book This Ride.  

Check out the app to find out exactly where to meet the vehicle. It may be a short walk from where you are, but it makes the journey faster.

*Tap the accessibility icon in your profile to be able to request wheelchair vehicles.

No smartphone? No problem!Book a ride by calling 844-983-1842.

Take your first ride today.

Any questions? Email us at support-salem@ridewithvia.com.

Want to drive for us?

Ride in a comfortable shared taxi anywhere in Annapolis, MD with Annapolis GO

Predictable earnings, flexible schedule. Earn up to $28.81/hour while driving with Via. Ready to join our global community of Driver Partners?

Apply now

The Massachusetts Department of Public Utilities Transportation Network Company Division (the “Division”) is seeking public comments to enhance procedures for reporting by Transportation Network Companies (“TNCs”) of rider and driver complaints, pursuant to Massachusetts General Laws c. 159A1⁄2, § 3 and 220 CMR 274.12(3). River North Transit LLC is a licensed TNC in Massachusetts and River North operates under the Via brand in Salem, Newton, and Worcester. 


By order of the Division, River North provides a copy of the “Notice of Inquiry & Request for Public Comments.”


Via’s community guidelines outline our steadfast commitment to providing a great experience for our riders, driver partners, and communities. We take safety and feedback very seriously, and have a dedicated team and a strict process to review each complaint, which includes human-led investigations and case reviews. Additionally, our Zero Tolerance, Anti-Discrimination, Service Animal, and No Weapons policies further reinforce our commitment in this regard.


Please see here for additional information regarding the Division’s Notice Inquiry & Request for Public Comments.


Download PDF

Frequently Asked Questions

▬▬How does the service work?

Why do I have to walk to meet my ride?

What do the vehicles look like?

What are points of interest in the app?

How do I request a wheelchair accessible vehicle (WAV)?

Can I bring someone with me?

Can I bring a service animal or pet?

Can I prebook a ride?

Can I book rides without a smartphone?

▬▬Account Information

How do I update my account information (phone number, name)?

How do I reset my password?

How do I add favorite addresses?

How do I delete my account?

▬▬Ride Information

Can I edit my pickup or dropoff location?

Why can't I request a ride?

How do I know where and when to meet my driver?

What should I do if my driver leaves without me?

How do I cancel my ride?

How do I report an item I left behind in the vehicle?

Can I leave feedback for my driver?

How do I report a complaint?

▬▬Payment Information

▬▬General Policies

Zero tolerance policy

Anti-discrimination policy

Cigarette policy

Eating & drinking policy

Phone call policy

Luggage policy

Age policy

How do I pay for my rides?

How do I add or edit a payment method?

Do I tip the driver?

Why do I see a pending charge?

How can I dispute a no-show charge?

Are there any discounts available?

How do I apply a promo code?

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