Viaje por menos con Calexico On Demand.

Obtenga un viaje compartido cuando lo necesite por $2 o menos, en cualquier lugar de Calexico.

Descargar Calexico On Demand ahora logo

Escanear el código para descargar

★★★★★
Que bien ya nos urgía este servicio.”
Elsa — pasajera de Calexico On Demand

Como un viaje compartido, pero mejor.

Obtenga viajes bajo demanda, convenientes y asequibles en cualquier lugar de Calexico. Ahorrará a lo grande al compartir su viaje.

1714847498-63208065-1916x1310x1916x1480x0x84-Calexico-Service-Zon

Calexico On Demand es el servicio de transporte bajo demanda de la ciudad. Cuando esté listo para salir, reserve un viaje compartido directamente desde su teléfono y pasarán a recogerlo en un vehículo cómodo. Desplácese, explore los lugares de interés o diríjase a cualquier lugar que necesite sin pagar un dineral.

Precio

Solo viaje
$2
Pasajeros adicionales
$1 cada uno
Personas mayores (más de 55 años)
$1
Pasajeros con discapacidad
$1

Horario de servicio

De lunes a viernes 6am - 6pm

Formas fáciles de pagar

Tarjeta de crédito o débito
Se aceptan pagos en efectivo a bordo (solo tarifa exacta)

Accesibilidad

¿Necesita un vehículo accesible para sillas de ruedas? Llame a IVT Ride al 760-337-1760 e infórmeles que está con Calexico On Demand.

Cómo viajar con Calexico On Demand.

3 pasos sencillos para comenzar en poco tiempo.

1714847501-63270915-318x499x324x499x2x0-low-Calexico--App-St

1. Cree una cuenta.

Descargue la aplicación Calexico On Demand desde su tienda de aplicaciones y siga los pasos de registro.

47715155-0-app-store 47715150-0-play-store
1714847507-63267370-319x500x326x502x1x0-Calexico--Proposal-S

2. Reserve un viaje.

Ingrese la dirección de recogida y de destino. Elija el viaje que más le convenga presionando Reservar Este Viaje.

¿Necesita un vehículo accesible para sillas de ruedas? Llame a IVT Ride al 760-337-1760.

1714847517-63270913-318x499x324x499x2x0-Calexico--Proposal-S

3. Encuéntrese con su conductor.

Siga su vehículo en tiempo real. Su conductor vendrá a unos pasos de donde usted lo llamó.

¿No tiene un teléfono inteligente? ¡No hay problema!  Reserve un viaje por teléfono
llamando al 760-350-3414.

Tome su primer viaje hoy mismo.

¿Tiene alguna pregunta? Envíenos un correo electrónico a [email protected].

¿Quiere conducir para nosotros?

Ganancias predecibles, horario flexible. Gane hasta $18/hora mientras conduce con Via. ¿Desea unirse a nuestra comunidad global de socios conductores?

Postularme ahora

Preguntas frecuentes.

¿Cómo funciona el servicio?

¿Qué aspecto tienen los vehículos?

All vehicles are branded with the service’s logo and colors, similar to the graphic shown above, so they should be easy to spot.

¿Cuáles son los puntos de interés en la aplicación?

These are locations we believe will be popular origins and destinations for rides. Select them to easily choose where you need to go to or from.

¿Hay vehículos con acceso para sillas de ruedas disponibles?
Please let us know you need a wheelchair accessible vehicle when you book your ride by tapping your profile picture or image at the top of the app menu and tapping the Wheelchair Accessibility toggle to turn it on. This will also unlock door to door service.
¿Puedo llevar a alguien conmigo?

Sure! You can book rides for you and any additional passengers.  All additional passengers will be charged according to the pricing section on this page and you will pay for all rides using the same payment method.

¿Cuál es la política de animales de servicio?

Service animals are always welcome to ride without restriction. Driver Partners have a legal obligation to provide service to riders with service animals. If you are a rider traveling with a service animal and wish to report any issue you experience related to your service animal, please send an email to our support team at the email listed above explaining the situation. 

Pets that are not service animals are also allowed, but pets should be kept in an airline-approved carrier to use the service.

¿Puedo reservar viajes sin un teléfono inteligente?
The easiest way to use the service is by downloading the app with the links above. However, if you do not have a smartphone, or need additional assistance, you can call our support team at the number listed above and we’ll help you over the phone.

Información de cuenta

¿Cómo puedo restablecer mi contraseña?

Open the app and select 'Get Started.' In the password box, select 'Forgot your password?' and follow the prompts.

¿Puedo establecer una ubicación favorita en la aplicación?

Navigate to the menu in the top left corner of the app and tap 'Favorites', then tap 'Set Home Address', 'Set Work Address', or create and name a new favorite. Once you have saved favorite addresses, they will appear as quick options on the home screen, making booking rides even easier!

Información sobre su viaje

¿Puedo cambiar mi destino una vez que haya subido al vehículo?

Once you start a ride, the destination cannot be changed. If you have not yet boarded the vehicle, you can cancel the ride and re-book with a new pickup or destination address.

¿Cómo sé dónde encontrar a mi conductor?

Once a ride is confirmed, you will see the estimated time of arrival (ETA) of your driver in the app. You can follow your driver’s progress in real-time so you know where they are. The app will give you directions to your “virtual bus stop” which may be a short walk away. Just follow the dotted line to get to your exact pickup spot! 

¿Qué debo hacer si el conductor se va sin mí?

Re-book your ride directly in your app, and then please send an email to our support team at the email listed above explaining the situation. Rest assured, you will not be charged for rides you did not take.

¿Puedo cancelar mi viaje?

You can cancel your ride directly from the app or by calling our support team at the number listed above. Remember, canceling at the last minute can negatively impact other riders, so please cancel as soon you know that you don’t need a ride. 

If you cancel a ride after a driver has been assigned, you may be charged a cancellation fee unless your ETA is 5 or more minutes longer than initially stated. If you need to dispute a cancellation fee, please send an email to our support team at the email listed above or in the app explaining the situation.

Dejé algo en el vehículo, ¿cómo puedo recuperarlo?

Please send an email to our support team at the email listed above with a description of the missing item. We will do our best to track down the missing item and if found, will let you know where you can come pick it up.

¿Puedo dejar comentarios sobre mi conductor?

Feel free to fill out the ride feedback screen in the app after your ride.

¿Cómo realizo una queja?

Please contact our support team at the email or phone number listed above to report a complaint. Be sure to include as much information as possible and we’ll do our best to help.

Información sobre pagos

¿Cómo pago mis viajes?

When creating an account, you’ll be prompted to add your credit or debit card information in the app. Other payment methods may be available and they are listed in the 'Easy ways to pay' section above. If you are paying by card, you will be charged after the ride has completed. 

To claim free rides for high school and university students, you must present a valid school ID.  Children under 5 ride free and must be accompanied by a guardian.

¿Debo dejar propina al conductor?
No. Our drivers do not accept tips.

Políticas generales.

Política de cero tolerancia

This service is powered by Via. Via has a strict Zero Tolerance policy. Driver partners are prohibited from driving on the Via Platform while under the influence of alcohol or drugs, and riders are prohibited from consuming alcohol or drugs inside the vehicle. We do not tolerate inappropriate, threatening or violent behavior by anyone using the Via Platform or towards any riders or driver partners. If you are a rider and observe or believe any of the following, please ask the driver to terminate the trip immediately: your driver may be under the influence of drugs or alcohol, your driver is behaving in a manner that you consider inappropriate or that makes you feel uncomfortable or unsafe, or your driver engages in conduct which could be considered unlawful or illegal.

If you feel that you are in imminent danger, please contact the police directly by calling 911. After the ride has concluded, please provide feedback/report the issue using the app, email us at the support email address or call us at the Live Support number listed above.

Política antidiscriminación

Via does not tolerate discrimination of any kind against our riders or driver partners. This includes discrimination on the basis of race, color, national origin, religious belief or affiliation, gender, sex, sexual identity or orientation, age, veteran status, physical, mental or other disability (actual or perceived), rider’s points of departure and destination, or any other characteristic protected under applicable federal or state law. Additionally, Via does not tolerate discrimination of any kind against service animals. Riders or driver partners found to have violated Via’s anti-discrimination policy will lose access to the Via Platform. If you believe that you have been subject to discrimination by a rider or driver partner, please provide feedback in the review function of the app or email us at the support email listed above.

Política de cigarrillos

Smoking of any kind by riders and drivers is prohibited, including e-cigarettes, vaporizers, or smokeless cigarettes.

Política de alimentos/bebidas

We know that you are on the go, but please help us keep our vehicles clean and fresh and avoid bringing food and drink in our cars, when possible. Please also be mindful that smelly food can be distracting and unpleasant for your fellow passengers. All drinks should have lids and drinking alcohol or carrying open containers of alcohol in our vehicles is not allowed.

Política de llamadas telefónicas

Please remember your fellow passengers might not be interested in your phone conversations. We ask that you limit phone calls to quick logistics and emergencies during shared rides.

Política de equipaje

Our service vehicles are a shared space, and as such we ask everyone to limit any personal items to a single piece of luggage or a reasonably-sized bag. 

Política de edad

Riders must be 13 years of age or older. Children under the age of 13 can ride when accompanied by a parent or guardian. We will not supply car seats, but riders traveling with children who require them may bring their own. Riders are responsible for securing any such car seat and for ensuring that it fits all legal requirements.

El Programa piloto de cupones de opciones de movilidad limpias (Clean Mobility Options, CMO) es una iniciativa estatal que proporciona financiación para opciones de movilidad compartidas de cero emisiones a comunidades con recursos insuficientes en California. Las CMO están disponibles en todo California para las comunidades desfavorecidas elegibles, así como para las comunidades tribales de bajos ingresos elegibles y las comunidades de viviendas asequibles, para aumentar el acceso a opciones de transporte seguras, confiables, convenientes y asequibles. Para conocer los requisitos de elegibilidad, información sobre solicitudes y comunicarse con el equipo de asistencia técnica, visite: www.cleanmobilityoptions.org.
       .   .