Catch BFT CONNECT and get your first ride free.

BFT CONNECT is an affordable, convenient, and reliable way to get around the Tri-Cities on-demand.

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"It's a real blessing to be able to get around quickly."

– Vickie, BFT CONNECT rider

Like a rideshare, but better.

Get on-demand, convenient and affordable rides within any one of our six CONNECT zones: Central Richland, West Richland & Badger Mountain, Columbia Center & South Richland, West Pasco, East Pasco and Finley & Central Kennewick. Your ride must begin and end in the same zone.

BFT Connect is the Tri-Cities' on-demand transportation service powered by Via. Ride to popular pre-determined destinations within the service zone of your origin and connect to or from the BFT bus network with ease. Plus, get a free 90-minute transfer to the BFT bus with each completed ride.  



$1.50 per ride or unlimited with a monthly pass.

Youth (under 18 with valid Youth Pass): Free

Seniors (65+ with valid Senior Pass): Free


Service hours:

Monday to Friday 5:45am - 10:15pm 

Saturday 6:45am - 10:15pm

Sunday 7:45am - 6:45pm


Easy ways to pay:

Credit or debit card, exact cash onboard.

(no change given)



Wheelchair accessible vehicles are available.

How to ride BFT CONNECT.

3 easy steps to get on board in no time.

1. Create an account

2. Book a ride.

3. Meet your driver.

Download the Via app from your preferred app store and follow the simple signup steps.

Enter your pickup and dropoff address.  Choose the ride that works for you by tapping Book This Ride.  

Check out the app to find out exactly where to meet the vehicle. It may be a short walk from where you are, but it makes the journey faster.

*Tap the accessibility icon in your profile to be able to request wheelchair vehicles.

No smartphone? No problem!Book a ride by calling 509-204-4189.

Take your first ride today.

Any questions? Call us at 509-204-4189 or email us at

Want to drive for us?

Predictable earnings, flexible schedule. Earn up to $26.21/hour while driving with Via. Ready to join our global community of Driver Partners?

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